DOMINO’S FOR GOOD
Our pizza brings people closer
At Domino’s, our commitment is to do the right thing, because it is the right thing to do. Using our business as a force for good is in our DNA. We want to be proud of the company we are and the food we serve, today, tomorrow and for many years to come.
We recognise that our operations impact the environment and society in the markets in which we operate. Our main focus, which is integrated into our ESG approach, is to take care of our people and deliver fast, high-quality and affordable food to our customers as we substantially reduce our corporate footprint. We focus on the issues that are most material for our business and where we can achieve the greatest impact. This is our Domino’s for Good strategy. Because Domino’s for Good is about more than ‘just pizza’: we want to differentiate ourselves from our competitors and inspire change that extends beyond our company, our supply chain and our customer base. We aspire to be the company that people admire, parents want their children to work for, suppliers want to work with and shareholders want to invest in.
Our goal is to provide high-quality, affordable meals that do not harm the planet nor compromise our customers’ taste preferences. We are committed to delivering ‘food without regret’ by focusing on sustainable product innovation and developing a group philosophy on food. Ultimately, we aim to achieve a better slice for everyone, from the farmers who grow our ingredients, to our franchise partners who make and deliver our meals, to our customers who enjoy our pizzas.
FY24 KEY HIGHLIGHTS
A MESSAGE FROM MARK VAN DYCK
Group CEO and Managing Director
“We live in challenging times globally. As a business, we, as well as our customers, are facing increasingly complex environmental and social challenges, and we all have an obligation to act responsibly and contribute to positive change. Sustainability is not just a department within our company; it is at the core of our mission values and an integral part of our business strategy. ‘Dominos for Good’, our environmental, social and governance (ESG) approach, is how we bring together all of our company-wide ESG initiatives to ensure that the entire business operates in line with our values.”
OUR APPROACH
The success of our ESG approach depends on its seamless integration into the heart of our business and culture. This integration involves all facets of our operations, from our Board of Directors to our franchise partners and our dedicated team and store members. Key component of our mission is establishing a robust governance framework that enables us to translate our ambitions into concrete actions.
ESG Governance Framework
The Domino’s Board consists of our Group CEO and Managing Director and six non-executive Directors, five of whom are independent. This corporate governance system is oriented towards the goal of sustainable success, and it is aimed at creating long-term value for our shareholders. In FY22, we created our ESG Steering Committee, which meets on a quarterly basis. This governing body assumes the pivotal role of supervising the execution of our ESG strategy throughout our operations, oversees compliance with sustainability related regulation and frameworks, and provides counsel to the Board of Directors regarding the progress of our ESG approach. We recognise that our operations impact the environment and society in the markets in which we operate. Our key focus, which is integrated into our ESG approach, is to take are of our people and deliver fast, high-quality and affordable food to our customers as we substantially reduce our carbon footprint. We focus on the issues that are most material for our business and where we can achieve the greatest impact. This is our Domino’s for Good strategy.
We developed a framework to help us structure our approach, focus on what is important, and deliver on our purpose and growth strategy. Our ESG Domino’s for Good Framework includes our five pillars, 2030 vision, material topics and main KPIs.
Our People
Domino’s values its more than 100,000-strong workforce in corporate operations and our franchised network, and we are committed to providing our people with a safe, fair and equitable workplace with excellent conditions and benefits.
Culture, Ethics & Trust
Labour Rights & Wage Compliance
Diversity & Inclusion
Health & Wellbeing
Talent Attraction, Retention and Training
Franchisee Engagement
Community Prosperity & Local Partnerships
Domino’s Charities
Partners Foundation
Our Community
At Domino’s, we are passionate about ensuring our team members receive the support they need, when they need it most. We take great pride in fostering a compassionate and close-knit culture, and many of our team members regard their co-workers not just as colleagues, but as friends and extended family. Through our dedicated charitable trust, The Partners Foundation, we are able to extend a helping hand to our team members during times of injury, disaster recovery, illness and personal hardship. The Foundation’s commitment to providing support continues to grow and plays a vital role in helping team members as they navigate through challenging circumstances. This year, the Domino’s Partners Foundation in Australia and New Zealand donated AUD 184,337, while in Germany, the Foundation contributed EUR 12,124 (AUD 20,003) and the Partners Friendship Foundation in Japan generously offered JPY 1,547,765 (AUD 15,382) in support. We expect other markets to follow suit by establishing their own local Partners Foundations, further strengthening our commitment to supporting our valued team members around the world.
Our Environment
Climate change is a profound and systemic global challenge that needs to be addressed without delay to avoid the worst societal impacts. Domino’s is meeting this challenge head on by aligning with the Science Based Targets initiative (SBTi).
Science Based Targets & Carbon Footprint
Our Centres of Expertise
Zero Deforestation
Animal Welfare
Sustainable Packaging
Domino’s Dairy Initiative
Waste Reduction
Our Customers
Each year we serve more than 1/5th of the households in the communities we serve, representing tens of millions of customers each year.
Domino’s recognises that this is a privilege, not a right, and that the choice of our customers is paramount.
Customer Data Privacy & Security
Customer Experience & Engagement
Responsible Marketing
Innovating for a Digital Future
Our Food
Domino’s is on a continuous quest to improve the quality of the food we serve whilst always ensuring we procure our foods from responsible and ethical sources. We believe our products should be true to what our customers expect, using high quality ingredients while delivering excellent taste and value for money.
Responsible Sourcing
Food Nutrition & Innovation
Food Safety & Quality
Our Reports & Policies
Our ESG reports and policies are essential in communicating our sustainable and ethical business practices and commitments within our business and our expectations with our business partners. We are committed to continuously developing this area of governance and ensure that our targeted approach is not only meaningful but also drives significant positive change in areas that matter most to us and our stakeholders.
Sustainability Reports
Core Policies
Commodity Specific Policies
Sustainability Report FY23
Modern Slavery Statements
Modern Slavery Statement FY23
Sustainability Report FY24
Modern Slavery Statement FY24
Beef Policy
Responsible Sourcing Policy
Cocoa Policy
Sustainability Report FY22
Modern Slavery Statement FY22
Paper & Pulp Policy
Human Rights Policy
Soy Policy
Coffee Policy
Sustainability Report FY21
Modern Slavery Statement FY21
Palm Oil Policy
Modern Slavery Statement FY20
Zero Deforestation
& Land Use Policy